By visiting or using the Mahek Broadband website, mobile application, or any related online service, you agree to be bound by the following Terms and Conditions.
Mahek Broadband reserves the right to change, modify, or update these terms at any time without prior notice. Your continued use of Mahek Broadband services or website signifies your acceptance of any revised terms and conditions.
Please check this page periodically to stay informed about any updates.
Throughout this document, the terms “Mahek Broadband,” “we,” “our,” and “us” refer to the website, its owners, management, employees, and authorized associates.
1. Eligibility and Service Use
Mahek Broadband’s internet and OTT services are available only to individuals and entities who can form legally binding contracts under applicable laws.
By using our website or subscribing to our services, you confirm that:
- You are at least 18 years of age, and
- You are authorized to enter into an agreement with Mahek Broadband.
You agree to use our services only for lawful purposes and in compliance with all applicable regulations.
2. Service Availability
Mahek Broadband strives to ensure uninterrupted internet and OTT services. However, service availability may occasionally be affected due to:
- Maintenance, upgrades, or network congestion
- Technical faults, weather conditions, or other external factors
Mahek Broadband will not be liable for any delay, downtime, or service interruption beyond our control.
3. User Responsibilities
You agree not to misuse Mahek Broadband’s network or website in any way, including but not limited to:
- Attempting to hack, disrupt, or harm network security
- Sharing illegal, abusive, or copyrighted material
- Reselling or redistributing our internet service without authorization
Violation of these terms may result in immediate suspension or termination of service without refund.
4. Payments and Renewals
All plans, packages, and offers listed on our website are subject to change without prior notice.
Payments must be made on or before the due date to avoid suspension of service.
Failure to renew may result in disconnection or loss of promotional benefits.
Refunds, if applicable, will be processed as per Mahek Broadband’s refund policy (available upon request).
5. Limitation of Liability
Mahek Broadband, its owners, partners, and employees shall not be held responsible for:
- Any direct, indirect, or consequential damages arising from use or inability to use our services
- Any data loss, speed variation, or device malfunction caused by user error or external factors
- Content accessed through third-party OTT platforms
Users access all content, websites, or linked apps at their own discretion and risk.
6. Indemnification
You agree to indemnify, defend, and hold harmless Mahek Broadband and its associated entities from and against any claims, damages, liabilities, losses, costs, or expenses arising from:
- Your access and use of Mahek Broadband services or website
- Any violation of these terms and conditions
- Any third-party actions related to your use of our services or shared content
If any clause in these terms is found invalid, the remaining provisions shall continue in full effect.
7. Third-Party Links and Content
Our website may contain links to third-party websites (e.g., OTT platforms or payment gateways).
Mahek Broadband is not responsible for the availability, accuracy, or policies of these external sites.
Your interactions with such third-party services are governed by their own terms and privacy policies.
8. Intellectual Property
All logos, designs, texts, images, and content displayed on this website are the intellectual property of Mahek Broadband or its licensors.
Unauthorized copying, redistribution, or use of this material without written permission is strictly prohibited.
9. Jurisdiction and Governing Law
These Terms & Conditions are governed by and interpreted under the laws of India.
All disputes arising out of or related to the use of Mahek Broadband’s website or services shall fall under the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
You hereby expressly waive any plea of “Forum Inconvenient.”
10. Contact Information
For any questions or concerns about these Terms and Conditions, please contact us at:
Mahek Broadband
Shop No. 2, Balkrishna Apt, Musaji Galli Road,
Vasai West – 401201, Maharashtra
📞 +91 02269718061
✉ support@mahekbroadband.in