To process your Mahek Broadband relocation request, we require a few essential customer details and basic address verification to ensure a smooth and secure transfer of service.
The process is simple β no complex paperwork needed.
π§Ύ Information You Need to Provide
When requesting relocation (via call, WhatsApp, or email), please share the following details:
- π€ Registered Customer Name
The name under which your Mahek Broadband account is active. - π Registered Mobile Number
Used for verification and tracking your relocation request. - π Old Installation Address
Your current broadband location β helps us identify your active connection. - π New Installation Address
Complete new address with flat number, building name, and landmark. - ποΈ Preferred Date for Relocation
Mention when youβd like the technician to visit for setup at your new address. - π Society Permission (if required)
Some buildings require prior permission for fiber wiring or drilling; please arrange approval if applicable.
πͺͺ Documents (Only if Requested)
In most cases, relocation does not require additional documentation, but in certain societies or new networks, our team may ask for:
- Address Proof (Aadhaar Card, Electricity Bill, or Rent Agreement)
- Identity Proof (Aadhaar / PAN / Driving License)
- NOC or Society Letter (if society mandates access approval for installation)
These can be submitted digitally (via WhatsApp or email) β no physical copy is required.
βοΈ Why We Need These Details
This information helps us:
- Verify your identity and existing connection.
- Confirm feasibility and network availability at the new address.
- Schedule the right technician team for your area.
π§ Where to Submit Your Details
You can share your relocation request and details via:
- π Call: +91 022 697 18061
- π± WhatsApp: +91 8788412303
- β Email: support@mahekbroadband.in
- π Customer Portal: https://login.mahekbroadband.in
π‘ Pro Tip
To speed up your relocation, send your new address and permission documents 2β3 days before you move β this allows us to schedule installation immediately after you shift.
