To process your Mahek Broadband relocation request, we require a few essential customer details and basic address verification to ensure a smooth and secure transfer of service.
The process is simple — no complex paperwork needed.
🧾 Information You Need to Provide
When requesting relocation (via call, WhatsApp, or email), please share the following details:
- 👤 Registered Customer Name
The name under which your Mahek Broadband account is active. - 📞 Registered Mobile Number
Used for verification and tracking your relocation request. - 🏠 Old Installation Address
Your current broadband location — helps us identify your active connection. - 📍 New Installation Address
Complete new address with flat number, building name, and landmark. - 🗓️ Preferred Date for Relocation
Mention when you’d like the technician to visit for setup at your new address. - 📜 Society Permission (if required)
Some buildings require prior permission for fiber wiring or drilling; please arrange approval if applicable.
🪪 Documents (Only if Requested)
In most cases, relocation does not require additional documentation, but in certain societies or new networks, our team may ask for:
- Address Proof (Aadhaar Card, Electricity Bill, or Rent Agreement)
- Identity Proof (Aadhaar / PAN / Driving License)
- NOC or Society Letter (if society mandates access approval for installation)
These can be submitted digitally (via WhatsApp or email) — no physical copy is required.
⚙️ Why We Need These Details
This information helps us:
- Verify your identity and existing connection.
- Confirm feasibility and network availability at the new address.
- Schedule the right technician team for your area.
🧭 Where to Submit Your Details
You can share your relocation request and details via:
- 📞 Call: +91 022 697 18061
- 📱 WhatsApp: +91 8788412303
- ✉ Email: support@mahekbroadband.in
- 🌐 Customer Portal: https://login.mahekbroadband.in
💡 Pro Tip
To speed up your relocation, send your new address and permission documents 2–3 days before you move — this allows us to schedule installation immediately after you shift.
