Please keep the following information ready when booking your new connection:
- Full Name (as per ID proof)
- Complete Installation Address (including flat number, building name, and landmark)
- Active Mobile Number & Email ID (for communication and billing)
- Preferred Plan or Speed (e.g., 50 Mbps, 100 Mbps, etc.)
If you’re applying online, our team will verify these details through call or WhatsApp before confirming installation.
🪪 2. Proof of Address / Authorization
For security and verification purposes, one of the following is required:
- A valid Address Proof (Aadhaar Card, Electricity Bill, Rent Agreement, etc.)
- Society Permission or Building Access Approval if required by your housing committee
(Some societies require prior authorization for wiring or drilling work.)
⚡ 3. Access for Installation Team
On the day of installation:
- Ensure someone is available at home to guide our technicians.
- Provide safe and easy access to the building terrace, duct, or wiring area if needed.
- Keep a power socket ready near your router location.
Our technicians will handle all fiber wiring, router setup, and basic connectivity tests.
💳 4. Payment Confirmation
Installation is scheduled after payment confirmation of your chosen plan and installation charges (if applicable).
Payment can be made via:
- UPI, Debit/Credit Card, or Net Banking
- Our Customer Portal: https://login.mahekbroadband.in
Once your payment is verified, installation is arranged within 24–72 working hours.
📞 Need Help?
If you’re unsure about documentation or setup requirements, contact our support team:
📞 +91 022 697 18061 | ✉ support@mahekbroadband.in
