Mahek Broadband usually completes reinstallation within 24 to 72 working hours after relocation is confirmed and network feasibility is verified at your new address.
Our goal is to ensure your connection is restored as quickly as possible with minimal downtime.
⚙️ Reinstallation Timeline Breakdown
| Step | Process | Typical Timeframe |
|---|---|---|
| 🧭 Feasibility Check | Our team verifies fiber availability and access at your new address. | Within 24 hours |
| 🧰 Scheduling & Material Allocation | Technician is assigned and necessary materials are prepared. | Within 24–48 hours |
| ⚡ Installation & Activation | Fiber line and router are reconnected and tested for speed. | Within 72 working hours total |
💡 In most cases within the same building or area, reconnection happens the same or next working day.
⏱️ Factors That May Affect Timeline
- New network routes or society permissions required
- Distance between old and new address
- Weather or power-related issues affecting outdoor work
- Customer availability during the technician’s visit
Even if delays occur, your relocation request remains active and prioritized until completed.
🧾 What You Can Do to Speed Up the Process
- Submit your relocation request 2–3 days before moving.
- Confirm your availability and new address details clearly with our team.
- Ensure power access and society permissions are ready before the technician visit.
📞 Track or Confirm Your Relocation Status
You can check your relocation or reinstallation progress anytime:
📞 +91 022 697 18061 | 📱 WhatsApp: +91 8788412303 | ✉ support@mahekbroadband.in
