At present, Mahek Broadband does not offer automatic plan renewals.
All of our broadband and OTT plans operate on a prepaid billing system, meaning you’ll need to make each renewal payment manually before your plan expires.
💠 1️⃣ Why Auto-Renewal Isn’t Enabled
Our prepaid model ensures:
- You have complete control over when and how you renew.
- You can upgrade or change your plan before each cycle.
- Payments are processed only with your explicit consent for safety and transparency.
(Ref: Terms & Conditions – Payments and Renewals)
💠 2️⃣ Easy Manual Renewal Options
You can renew your plan quickly anytime through any of the following:
- 🌐 Customer Portal: https://login.mahekbroadband.in
- 📱 Android App: Download on Play Store
- 💬 UPI Apps: GPay / PhonePe / Paytm (QR Scan Payment)
- 💳 Online Gateway: Razorpay (Supports UPI, Cards, Net Banking)
- 💰 Cash Payment: At Mahek Broadband office or authorized agents
Once payment is successful, your plan is reactivated instantly and a GST-compliant invoice is generated automatically.
💠 3️⃣ Renewal Reminders
To make renewal easier, you’ll receive:
- 📩 Email notifications before expiry
- 💬 WhatsApp or SMS alerts 24–48 hours prior to your due date
- 🔔 In-app reminders (if using the Mahek Broadband App)
These reminders include your expiry date, renewal amount, and quick-pay link so you can renew within seconds.
💠 4️⃣ Future Auto-Renew Option (Coming Soon)
We’re actively exploring a secure auto-renewal feature through Razorpay’s subscription module.
Once live, you’ll be able to opt-in manually and authorize automatic payments for uninterrupted service.
Customers will be notified via email and website update when this feature becomes available.
💠 5️⃣ Billing Support
📞 +91 022697 18061
📧 support@mahekbroadband.in
📍 Shop No. 2, Balkrishna Apt, Musaji Galli Road, Vasai West – 401201, Maharashtra
🌐 https://mahekbroadband.in
