Plan changes with Mahek Broadband are usually quick and seamless ⚡
In most cases, your new speed or plan type (upgrade or downgrade) takes effect within 30 minutes to 2 hours after approval or payment confirmation.
⚙️ 1. Activation Time Based on Change Type
| Type of Change | Activation Time | Remarks |
|---|---|---|
| Upgrade (Speed or OTT) | ⏱️ Within 30–60 minutes | Immediate after payment confirmation |
| Plan Renewal (Same Plan) | ✅ Instant | No downtime |
| Downgrade (Higher → Lower Plan) | 🕒 After current plan expiry | New speed starts next billing cycle |
| Router Reconfiguration (if needed) | 🔧 1–3 hours | Done remotely or via short technician visit |
💡 Most upgrades are automatic and require no technician — the new plan reflects within minutes once verified.
📶 2. How to Check if Your Plan Has Changed
You can verify your plan status anytime:
- Visit www.mahekbroadband.in
- Go to Renew / Recharge
- Enter your Registered Mobile Number or Customer ID
- Your active plan name and speed will appear on-screen
Or simply message us on WhatsApp with your registered number to confirm.
⚠️ 3. What Can Cause Delays
- Pending payment verification or wrong transaction ID
- Network congestion or backend synchronization
- Router reboot required after upgrade (our team will guide you)
- Feasibility issues in rare fiber upgrade cases
🛠️ If your new plan hasn’t reflected after 2 hours, restart your router once or contact support.
📞 Need Help with Plan Activation?
📞 +91 022697 18061
✉ support@mahekbroadband.in
🌐 www.mahekbroadband.in
