If your router restarts automatically, turns off unexpectedly, or loses power intermittently, it usually indicates a power supply problem, overheating issue, or hardware fault.
This can be fixed easily by checking your power source, cables, and device placement — or with a quick replacement if needed.
🧭 Step-by-Step Troubleshooting Guide
🔌 1. Check Power Adapter and Plug Point
A loose or faulty power adapter is the most common cause of random router reboots.
✅ Do this:
- Ensure the adapter is firmly connected to both router and socket.
- Avoid using extension boards or cheap power strips.
- Use the original adapter provided with your router (same voltage & amperage).
💡 If the router restarts when you move the plug, the adapter or socket is faulty — replace immediately.
⚡ 2. Use a Stable Power Source
Voltage fluctuation can cause routers to reboot repeatedly.
✅ Solution:
- Plug your router and ONT into a UPS or surge protector.
- Avoid connecting multiple high-power devices (TV, charger, iron box) to the same socket.
- If your area has frequent voltage drops, consider a dedicated mini-UPS for router + ONT (available with Mahek support).
🌡️ 3. Check for Overheating
Routers left on 24/7 in closed spaces can overheat and restart automatically to prevent internal damage.
✅ Solution:
- Place router in a cool, well-ventilated area (avoid cupboards or tight shelves).
- Keep away from direct sunlight, TVs, or heat sources.
- Clean dust from air vents periodically.
💡 Overheating routers often restart every 10–30 minutes.
📶 4. Inspect LAN & Fiber Connections
Loose or damaged LAN cables can cause router flickering and reboots.
✅ Check:
- The LAN cable between ONT and router’s WAN port is securely plugged in.
- Fiber cable to ONT is not bent or pulled tight.
- No signs of damage on the cable or connectors.
⚙️ 5. Firmware or Internal Fault
Outdated or corrupted firmware may cause automatic restarts.
✅ Solution:
- Contact Mahek Broadband support to check and update your router firmware remotely.
- If firmware is already up to date, a hardware fault may be suspected — we’ll help replace the device if needed.
🔁 6. Too Many Connected Devices
Overloaded routers (especially single-band models) can reboot due to CPU strain.
✅ Fix:
- Disconnect unused devices from Wi-Fi.
- Upgrade to a dual-band router (2.4GHz + 5GHz) for better performance and stability.
🧰 If the Issue Persists
If the router still reboots randomly after following the above steps, it might be a hardware issue.
Our technician can inspect and, if necessary, replace your router during a visit.
📞 Contact for Router Power or Reboot Issues
📞 +91 022 697 18061
📱 WhatsApp: +91 8788412303
✉ support@mahekbroadband.in
Please share:
- Registered Name or Customer ID
- Router brand and model
- Description (e.g., “Router restarts every 15 minutes”)
💡 Pro Tips
- Restart router manually once every few days for optimal performance.
- Always use a good-quality surge protector or UPS.
- Avoid pressing the “Reset” button unless advised by Mahek support.
- Replace your router adapter every 1–2 years if voltage issues are frequent.
