Yes — Mahek Broadband provides a 3-month grace period after plan expiry, but if the connection remains unpaid beyond that period, reconnection charges will apply.
There is no daily or automatic late-fee penalty, but delayed renewals can lead to temporary suspension or reconnection costs.
🕒 1. Grace-Period Policy
- After your plan expires, your connection pauses.
- You can renew anytime within 3 months (90 days) without extra fees.
- Your line and router configuration remain safe during this time.
- Service is restored instantly once renewal payment is received.
💡 Grace period ensures you don’t lose your line immediately after expiry.
⚠️ 2. Late Payment & Reconnection Rules
| Duration After Expiry | Status | Charges / Action |
|---|---|---|
| 0 – 90 Days | Grace Period | ✅ No late fee – Renew normally |
| 90 – 120 Days | Temporarily Inactive | ⚙️ Reconnection Charge Applicable |
| Beyond 120 Days | Permanently Disconnected | 🔁 Re-installation & material charges apply |
💰 Reconnection charges depend on your area and may include fiber, connector, or router setup costs (typically ₹200 – ₹500 based on site work).
🔁 3. How to Reactivate Your Connection
- Visit www.mahekbroadband.in → Renew / Recharge
- Enter your Registered Mobile Number or Customer ID
- Select your plan and complete payment
- If inactive > 3 months, contact our team to schedule reconnection
🧭 4. Tips to Avoid Extra Charges
- Renew before expiry or within the 3-month grace period.
- Watch for SMS / WhatsApp reminders about your due date.
- Choose 3-, 6-, or 12-month plans to stay connected longer and save money.
📞 Need Help with Reconnection?
📞 +91 022697 18061
✉ support@mahekbroadband.in
🌐 www.mahekbroadband.in
