Yes! 📄 Mahek Broadband allows you to view, download, or reprint duplicate invoices for any of your past payments directly from the Customer Portal or Android App — anytime, 24×7.
There’s no extra charge for re-downloading old invoices.
💠 1️⃣ How to Download Duplicate Invoices (Step-by-Step)
🖥️ Via Customer Portal
- Visit the official portal:
🔗 https://login.mahekbroadband.in - Log in using your Customer ID and Password.
- Go to Account → View Payment History.
🔗 Direct Link - You’ll see a complete list of all your past payments.
- Click on the Invoice Number for the month you want to download.
- The invoice will open in PDF format — you can save or print it instantly.
📱 Via Android App
- Open the Mahek Broadband App.
- Log in with your registered Customer ID.
- Tap on Payments or Invoices section.
- Select the month or transaction you want.
- Tap Download or View Invoice (PDF).
📲 Download the App Here
💠 2️⃣ What Information Appears on Past Invoices
Each invoice, old or new, includes:
- Customer Name / ID
- Plan Name and Speed
- Invoice Number & Date
- GST (CGST + SGST) breakup
- Payment Method (UPI / Card / Cash)
- Total Paid (inclusive of GST)
All invoices are GST-compliant and legally valid for recordkeeping or business use.
💠 3️⃣ If You Can’t Find an Older Invoice
If your invoice is not showing up in the portal or app:
- Double-check that you’re logged in with the same Customer ID used for the payment.
- Try checking after a few minutes — older invoices sometimes take time to load.
- If still unavailable, contact our billing team to resend it manually.
📧 Email: support@mahekbroadband.in
💬 WhatsApp: +91 8788412303
Provide your:
- Customer ID
- Payment Date or Month
- Amount Paid
Our billing team will resend a duplicate copy within 24 working hours.
💠 4️⃣ Important Notes
- Duplicate invoices are free of cost for all customers.
- Mahek Broadband retains complete billing records for audit and tax purposes.
- Duplicate invoices are identical to originals — there’s no difference in validity or data.
(Ref: Privacy Policy – Payment & Billing Information)
💠 5️⃣ Billing & Invoice Support
📞 +91 022697 18061
📧 support@mahekbroadband.in
📱 Billing & Invoice WhatsApp: +91 8788412303
📍 Shop No. 2, Balkrishna Apt, Musaji Galli Road, Vasai West – 401201, Maharashtra
🌐 https://mahekbroadband.in
