If your scheduled Mahek Broadband installation appointment is missed or delayed, don’t worry — our support and field teams are here to help.
We’ll quickly reschedule your appointment and ensure your connection is prioritized for the next available slot.
📞 1. Contact Customer Support
Reach out directly to our support helpline for instant assistance:
- 📞 Phone: +91 022 697 18061
- 📱 WhatsApp: +91 8788412303
- ✉ Email: support@mahekbroadband.in
When contacting us, please provide:
- Your registered name and phone number
- Installation address
- Payment confirmation or receipt (if already paid)
This helps our team quickly locate your order and escalate it to the installation department.
🧑🔧 2. Technician Rescheduling
Once reported, our scheduling team will:
- Check your previous appointment details
- Assign a nearest available technician
- Confirm your new date and time slot via call or WhatsApp
If your area has active service coverage, installation is usually completed within 24–48 working hours after rescheduling.
⚠️ 3. Possible Reasons for Missed Appointments
- Technical or weather-related delays (e.g., fiber repair, heavy rain)
- Society permission pending for wiring access
- Customer unavailability or unreachable contact number
- Unexpected high workload in your service zone
Regardless of the cause, your installation always remains in queue priority and is not cancelled unless requested by you.
💡 Tip:
To avoid delays, please keep your phone reachable and ensure someone is available at home during the rescheduled slot.
🧭 Quick Summary
| Contact Method | Purpose | Response Time |
|---|---|---|
| 📞 Call: +91 022 697 18061 | Immediate assistance | Within minutes |
| 📱 WhatsApp: +91 8788412303 | Quick status check | Usually within 1 hour |
| ✉ support@mahekbroadband.in | Written request or proof submission | 1 working day |
Rest assured: Mahek Broadband values your time and ensures that every missed installation is rescheduled on priority for fast completion.
