If you forget to renew your Mahek Broadband plan, your connection will not be cut off immediately.
We provide a short grace period for renewal — but if it remains inactive for more than 3 months, reconnection charges will apply.
🕒 1. Grace Period Policy
- After your plan expires, your connection will temporarily pause.
- You can renew anytime within 3 months (90 days) from the expiry date.
- During this period, your line remains reserved — no new installation required.
- Once you make the renewal payment, your internet is reactivated instantly.
💡 Your Wi-Fi ID, password, and router settings stay safe during the grace period.
⚠️ 2. After 3 Months of Non-Renewal
If your plan remains unpaid for more than 3 months:
- The connection will be marked as inactive or permanently disconnected.
- Fiber port and IP resources are released from our network.
- Reconnection or reinstallation charges will apply if you wish to resume service.
- Depending on feasibility, a technician may need to visit again for reactivation.
🧾 Reconnection charges vary based on area and material (fiber, connectors, router reconfiguration, etc.).
🔁 3. How to Reactivate Your Account
- Visit www.mahekbroadband.in → Renew / Recharge
- Enter your Registered Mobile Number or Customer ID
- Select your plan → Complete payment
- If your account has been inactive for 3+ months, contact support for reactivation confirmation.
🧭 4. Pro Tip
To avoid disconnection and reconnection fees:
- Renew before or within 3 months of expiry.
- Opt for long-term plans (3, 6, or 12 months) for uninterrupted service.
- Watch for SMS and WhatsApp reminders before expiry.
📞 Need Help Reactivating?
📞 +91 022697 18061
✉ support@mahekbroadband.in
🌐 www.mahekbroadband.in
