No, Mahek Broadband does not offer plan suspension or pause options at the moment. 🚫
All plans are prepaid and continuous, meaning once activated, your plan validity continues until the end of the selected duration.
⚙️ 1. Why Pause Is Not Available
- Our broadband plans are time-based, not usage-based.
- Every connection continuously uses assigned network resources and bandwidth.
- Pausing would affect network routing and IP allocation, so the plan remains active until expiry.
💡 You can, however, renew your plan later if you are away and it expires — there’s no penalty within the 3-month grace period.
🧭 2. Suggested Option
If you’re going out of town for a long period:
- Let your plan expire naturally.
- You can renew it anytime within 3 months after expiry without any extra charge.
- If more than 3 months pass, reconnection fees may apply as per company policy.
📞 Need More Clarification?
📞 +91 022697 18061
✉ support@mahekbroadband.in
🌐 www.mahekbroadband.in