✅ Yes, in most cases your existing router and ONT will be reused during relocation, provided they are in good working condition and compatible with the new setup.
This helps reduce extra costs and ensures a faster reinstallation at your new address.
⚙️ What Can Be Reused
- 📶 Router / ONT (Device)
- Your previously installed router and ONT device will be reconfigured at your new location.
- Our technician will reset, reprogram, and test the device to ensure stable performance.
- If your router was issued by Mahek Broadband, it remains your assigned equipment and will continue under your same account.
- 🔌 Power Adapter and LAN Cable
- The same power adapter, patch cables, and LAN ports will be reused as long as they are undamaged.
🧰 When New Materials Are Needed
New fiber cable or accessories may be required if:
- The old fiber cable cannot be physically removed from the previous address.
- The new location requires a longer or fresh cable route.
- The old materials are damaged during removal or transportation.
💡 In such cases, minimal charges apply for new materials — always informed in advance.
💸 Possible Extra Costs
| Material / Item | Reuse Status | Charge (If New Required) |
|---|---|---|
| Router / ONT | Reused | No charge |
| Power Adapter | Reused | ₹150 – ₹250 |
| Fiber Cable | May need new | ₹10 – ₹15 per meter |
| LAN Patch Cord | Reused | ₹50 – ₹100 if replaced |
(Exact cost depends on distance and materials used.)
⚠️ Important Notes
- The router must be in working condition — damaged or missing devices will need replacement at actual cost.
- Company-provided routers remain Mahek Broadband’s property, so they must be transferred safely to the new address.
- Our technician will confirm on-site whether reusing the same cable is technically feasible.
📞 Need Help Before You Move?
Contact our support team to confirm whether your old router and cable can be reused for your relocation:
📞 +91 022 697 18061 | 📱 WhatsApp: +91 8788412303 | ✉ support@mahekbroadband.in
