Whom should I contact if my plan doesn’t activate after payment?

If your Mahek Broadband plan doesn’t activate even after successful payment, don’t worry — our support team is here to help. 🙌
Activation delays are usually temporary and can be resolved quickly with a simple verification.

⚙️ 1. Common Reasons for Delay

• Payment not updated in the system yet (takes 10–15 minutes in some cases)
• Wrong customer ID or mobile number entered during payment
• Technical sync delay between payment gateway and account system
• Pending installation or address confirmation (for new users)

💡 In most cases, activation happens automatically once payment is verified.

🧾 2. What You Can Do

1. Wait 10–15 minutes after completing your payment.
2. Restart your router or reconnect your device.
3. If your internet is still inactive, contact support immediately with these details:
   • Your Registered Mobile Number or Customer ID
   • Payment reference number or screenshot
   • Date & time of payment

📞 3. Contact Support Team

You can reach Mahek Broadband support in any of the following ways:

⚙️ Once your payment is verified, your plan will be reactivated instantly.

🧭 4. Pro Tip

Always make your renewal or payment through our official website or WhatsApp link only — this ensures instant activation and receipt confirmation.

📞 Quick Support Reminder

📞 +91 022697 18061
✉ support@mahekbroadband.in
🌐 www.mahekbroadband.in