Can I check signal strength myself?

Yes!
You can easily check your fiber signal strength (Optical Power Level) using your ONT (Optical Network Terminal) device at home.
This helps you understand whether your internet issues (like slow speed or LOS light blinking) are caused by a weak or lost fiber signal — even before a technician visit.

⚙️ 1️⃣ What Is “Signal Strength” in Fiber Broadband?

In fiber networks, signal strength is measured in dBm (decibel-milliwatts).
It indicates how much optical light power is being received by your ONT device.
The closer your signal is to 0, the stronger it is; the lower (more negative) it gets, the weaker it becomes.

Signal Range (dBm)	Status	Meaning
–18 dBm to –25 dBm	✅ Excellent	Strong fiber signal, perfect connection
–26 dBm to –28 dBm	⚠️ Good / Acceptable	Minor loss, stable internet
–29 dBm to –30 dBm	🔸 Weak	May cause slow or unstable connection
Below –30 dBm	🔴 Poor / Failing	High loss — likely fiber cut, bend, or connector issue

💡 If your ONT reads “LOS blinking” or shows no optical signal, it means signal is not reaching your device at all.

🧩 2️⃣ How to Check Fiber Signal on Your ONT

Different ONT brands (Netlink, Syrotech, Digisol, etc.) have their own login pages, but the process is almost the same.

✅ Step-by-Step Guide

Connect your laptop or mobile to the ONT using a LAN cable or Wi-Fi (if available).
Open a browser and enter your ONT login page:
- Most common: 192.168.1.1 or 192.168.100.1
Login Credentials (default values):
- Username: admin
- Password: admin or password
  (If you changed it, use your own credentials.)
Once logged in, look for a tab or menu named:
- “Status”, “Device Info”, or “Optical Information”
Check the field labeled “RX Power” or “Optical Receive Power” — that’s your signal strength (in dBm).
Note down the value (e.g., –23.5 dBm).

💡 The “TX Power” (Transmit Power) is usually constant — what matters most is the RX (Receive Power).

📱 Example: Netlink ONT Interface

Status → Optical Information:
RX Power: -24.2 dBm
TX Power: 2.4 dBm
PON State: Working
LOS: Off

✅ This means your connection is stable and receiving strong fiber signal.

⚙️ 3️⃣ What to Do Based on the Reading

Reading	Condition	Action
–18 to –26 dBm	✅ Normal	No issue — good signal
–27 to –29 dBm	⚠️ Borderline	Monitor; may need line adjustment
–30 dBm or below	🔴 Weak Signal	Contact Mahek Support immediately
LOS blinking (no reading)	❌ No signal	Fiber cut or disconnected

🧰 4️⃣ Causes of Weak Fiber Signal

Bent or twisted fiber cable behind furniture or door.
Loose or improperly connected fiber plug.
Damaged connector tip (dust, dirt, or broken end).
Junction box (splitter) issue in building or area.
Fiber cut or splicing fault during maintenance.

🧾 5️⃣ When to Contact Support

If your RX Power is below –29 dBm or LOS light is blinking:
📲 WhatsApp: +91 87884 12303
📞 Call: 022 697 18061
✉ Email: support@mahekbroadband.in

Provide your:

Name
Registered number
Connection ID
RX Power reading (e.g., –31.2 dBm)
Screenshot of ONT status (if possible)

Our technical team will remotely verify the signal from our end and schedule a fiber technician visit if required.

🧠 6️⃣ Tips for Maintaining Strong Fiber Signal

✅ Don’t bend or roll your fiber cable tightly.
✅ Keep ONT’s fiber connector dust-free.
✅ Avoid moving the ONT or router frequently.
✅ Keep cable away from doors, sharp corners, and direct sunlight.
✅ Inform support if your fiber cable ever feels loose or damaged.

📍 Mahek Broadband Support

Mahek Broadband
🏢 Shop No. 02, Balkrishna Apt, Musaji Galli Road,
Vasai West – 401201, Maharashtra
📞 022 697 18061 | 📲 +91 87884 12303 | ✉ support@mahekbroadband.in

💡 Quick Summary

Check Method	Device	How to Access	Ideal Range
ONT Login	Netlink / Syrotech / Digisol	192.168.1.1	–18 to –26 dBm
Mobile App (if supported)	Smart ONT models	App → Status → Optical Info	–18 to –26 dBm
Technician Tool	OTDR / Power Meter	(Used by Mahek team)	–15 to –25 dBm