If your speed test results show full or near-plan speed, but your browsing, streaming, or video calls feel slow, it usually means your connection quality or device performance — not the internet speed itself — is affecting your experience.
This can happen due to DNS delays, Wi-Fi interference, background load, or server-specific issues, all of which are easy to resolve.
🧭 Common Causes and Fixes
🌐 1. DNS Resolution Delay (Slow Website Loading)
Your device uses DNS (Domain Name System) to translate website names into IP addresses.
If your DNS server is slow, web pages may take time to start loading — even with full speed.
✅ Solution:
- Change your DNS settings to a faster and more reliable one:
- Google DNS:
8.8.8.8and8.8.4.4 - Cloudflare DNS:
1.1.1.1and1.0.0.1
- Google DNS:
- Restart your device after updating the DNS.
💡 This often makes browsing and app loading 2–3x faster instantly.
📶 2. Wi-Fi Signal Fluctuation
Even if your broadband speed is high, weak Wi-Fi signal causes lag or buffering.
Check:
- Are you far from the router?
- Are there walls, metal objects, or mirrors nearby?
✅ Solution:
- Move closer to the router or reposition it in an open space.
- Use 5 GHz Wi-Fi for faster short-range speeds, or 2.4 GHz for long range.
- If needed, add a Wi-Fi extender or mesh system.
📱 3. Device Performance or Cache Overload
Old phones, laptops, or smart TVs with full cache or background apps can slow down browsing despite good internet speed.
✅ Solution:
- Restart your device.
- Close background apps and clear browser cache.
- Update your device software or browser.
🎬 4. Server-Side or App Issue
Sometimes, specific apps or websites (like YouTube, Netflix, or Instagram) may slow down due to their own server load or CDN (Content Delivery Network) in your area.
✅ Solution:
- Try another website or streaming platform to compare.
- Use incognito mode or a different browser.
- Contact support if multiple apps are affected.
🔒 5. VPN or Proxy Usage
If you’re using a VPN, proxy, or firewall app, it can slow down performance by rerouting your data through another server.
✅ Solution:
- Turn off VPNs or proxy apps during streaming or browsing.
- Test your browsing speed again without them.
🧰 6. Background Network Usage
Another user or device might be downloading, streaming, or updating software while you browse.
✅ Solution:
- Check connected devices in your router’s admin panel.
- Pause large downloads or updates and re-test.
📊 Example Scenario
- Speed Test Result: 100 Mbps (Full speed)
- Browsing: Slow page loading
- Cause: DNS delay or Wi-Fi interference
- Fix: Change DNS + reposition router → browsing becomes smooth instantly.
📞 Need Technical Assistance?
If your browsing or streaming remains slow despite full speed, our team can help check latency and routing paths.
📞 +91 022 697 18061
📱 WhatsApp: +91 8788412303
✉ support@mahekbroadband.in
Please share:
- Registered Name or Customer ID
- Speed test screenshot
- Affected apps or websites
💡 Pro Tips
- Restart your router once a week.
- Use a dual-band router for better stability.
- Keep router firmware updated.
- Avoid using VPNs or heavy downloads during streaming.
