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How do I make a payment through the Mahek Broadband customer portal? - Mahek Broadband
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How do I make a payment through the Mahek Broadband customer portal?

You can easily make your Mahek Broadband plan renewal or bill payment online through our Customer Portal using UPI, Debit/Credit Card, or Net Banking.
It’s quick, secure, and available 24×7 — no need to visit our office!


💠 1️⃣ Login to the Customer Portal

  1. Visit the official Mahek Broadband Customer Portal:
    🔗 https://login.mahekbroadband.in
  2. Enter your Customer ID / Username and Password.
    (If you forgot your password, use the “Forgot Password” link to reset it.)
  3. Once logged in, you’ll see your current plan details, due date, and outstanding balance on the home screen.

💠 2️⃣ Make a Payment or Renew Your Plan

  1. Click on “Renew Plan” or go to the Payments section.
  2. Select your desired plan or renewal period.
  3. Choose your preferred payment method:
    • 💳 Debit / Credit Card (Visa, MasterCard, RuPay)
    • 📱 UPI Apps: Google Pay, PhonePe, Paytm
    • 🏦 Net Banking (All major banks supported)
    • 💰 Razorpay Wallet or other options available at checkout
  4. Click “Pay Now” to complete the transaction.
  5. Once successful, your plan will renew instantly and a GST invoice will be generated automatically.

💠 3️⃣ Quick UPI Payment Option (Alternate)

If you prefer to pay directly via UPI apps, you can also send payment to our official billing number:

📲 Paytm / GPay / PhonePe UPI Number: +91 8788412303

💡 Always confirm your Customer ID in the “Payment Notes” section before sending the amount.

After payment, send the screenshot or UPI transaction ID to our billing WhatsApp for instant confirmation.


💠 4️⃣ Payment Confirmation & Invoice

  • You’ll receive an SMS / WhatsApp message and email confirmation after successful payment.
  • A GST-compliant invoice is automatically generated — you can download it anytime from:
    🔗 Account → View Payment History

(Ref: Privacy Policy – Payment & Billing Section)
(Ref: Refund Policy Section 5–6)


💠 5️⃣ Having Trouble Logging In?

If you can’t access your account or your payment isn’t showing:

  • Clear your browser cache and try again.
  • Make sure you’re using the correct Customer ID.
  • If still not resolved, contact billing support with your Transaction ID or screenshot.

💠 6️⃣ Billing Support

📞 +91 022697 18061
📧 support@mahekbroadband.in
📱 Billing UPI Number (Paytm / GPay / PhonePe): +91 8788412303
📍 Shop No. 2, Balkrishna Apt, Musaji Galli Road, Vasai West – 401201, Maharashtra
🌐 https://mahekbroadband.in