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The installation team left but signal strength is weak — can it be fixed? - Mahek Broadband
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The installation team left but signal strength is weak — can it be fixed?

Yes, absolutely!
If your Wi-Fi or fiber signal strength feels weak after installation, it can almost always be improved.
Signal issues are usually related to router placement, obstacles, or cable routing, not your plan or network speed.
Mahek Broadband provides full post-installation support to help you achieve stable and strong connectivity throughout your home or office.


📶 Common Causes of Weak Signal

Cause Description Quick Fix
📍 Router Placement Router placed in a corner, behind walls, or near metal objects Move router to a central, open location
🚪 Obstructions Thick walls, mirrors, and furniture blocking signal Avoid placing router near walls or closed shelves
🧭 Distance from Router Devices too far from router range Use Wi-Fi extender or upgrade to dual-band router
Power Issues Router not receiving stable voltage Use surge protector or UPS
📡 Cable Routing Long or bent fiber cable reduces signal quality Contact technician for re-routing or replacement

🧰 Steps to Improve Wi-Fi Signal

  1. Reposition Your Router:
    • Place it in the center of your home, not in a corner.
    • Keep it elevated (on a table or wall mount).
    • Avoid putting it behind TVs or inside cupboards.
  2. Use Dual Band Router (2.4 GHz + 5 GHz):
    • 2.4 GHz covers longer distance but lower speed.
    • 5 GHz gives faster speed within short range.
    • Ensure both bands are enabled on your router.
  3. Restart Router Once Daily:
    • Keeps the router cool and clears temporary cache buildup.
  4. Upgrade Equipment (if needed):
    • If your space is large, consider a Wi-Fi extender or mesh router system.
    • Mahek Broadband offers router upgrade options at discounted prices.

⚙️ If Fiber Signal Is Weak (Not Wi-Fi)

If your issue is with fiber signal (LOS light blinking or red) instead of Wi-Fi range:

  • The issue may be with the fiber line connection or signal drop.
  • Contact Mahek Broadband support — a technician visit will be scheduled to fix it.

(No charges apply for signal correction if the issue is within the first few days of installation.)


📞 Contact for Signal Support

Our technical team can guide you remotely or send a technician if needed:
📞 +91 022 697 18061 | 📱 WhatsApp: +91 8788412303 | ✉ support@mahekbroadband.in


💡 Pro Tips

  • Keep your router firmware updated.
  • Avoid using duplicate or cheap signal boosters — they may reduce performance.
  • If you live in a multi-floor house, consider using a mesh Wi-Fi system for seamless coverage.