Currently, Mahek Broadband does not support standing instructions or recurring auto-payments.
All broadband plans are prepaid, meaning each renewal payment must be made manually before the plan expiry date.
💠 1️⃣ Why Standing Instructions Aren’t Enabled Yet
We follow a secure and consent-based payment system to ensure:
- You have full control over when your account is renewed.
- No automatic deduction occurs without your authorization.
- You can change, upgrade, or pause your plan anytime before paying.
This aligns with our Terms & Conditions under the “Payments and Renewals” clause .
💠 2️⃣ Upcoming Recurring Payment Option (Planned)
Mahek Broadband is working to introduce Razorpay Subscription Billing, which will allow:
- Customers to opt-in for recurring payments through UPI AutoPay or Card Mandate.
- Automatic renewal of the selected plan each month.
- Instant notifications before and after every deduction for complete transparency.
💡 This feature will be optional — customers can still choose manual payments if they prefer.
We’ll notify all users via email and on our website once this feature becomes available.
💠 3️⃣ Easy Manual Renewal Options (Available Now)
Until auto-renew or standing instructions are live, you can manually renew your plan within seconds using:
- 🌐 Customer Portal: https://login.mahekbroadband.in
- 📱 Android App: Download Here
- 💬 UPI Apps: Paytm, GPay, PhonePe (via QR or direct UPI ID)
- 💳 Online Payment: Razorpay Gateway (Cards / Net Banking / Wallets)
- 💰 Cash Payment: At our office or via authorized field agents
Once paid, your plan activates instantly and a GST-compliant invoice is automatically generated.
💠 4️⃣ Renewal Reminders
Even without recurring payments, you’ll never miss a due date —
- We send WhatsApp, SMS, and email alerts 24–48 hours before expiry.
- Each reminder includes your plan name, renewal amount, and quick-pay link for instant renewal.
💠 5️⃣ Billing Support
📞 +91 022697 18061
📧 support@mahekbroadband.in
📍 Shop No. 2, Balkrishna Apt, Musaji Galli Road, Vasai West – 401201, Maharashtra
🌐 https://mahekbroadband.in
