✅ Yes. Mahek Broadband provides routers (Wi-Fi devices) and ONTs (Optical Network Terminals) as part of our standard installation setup.
These devices are essential for establishing your high-speed fiber connection and ensuring you receive the best performance and stability.
⚙️ What We Provide During Installation
Depending on your selected plan and offer, Mahek Broadband will install one or both of the following:
- 🖧 ONT (Optical Network Terminal):
- The ONT converts the fiber signal into data that your router or device can use.
- It connects directly to the incoming fiber cable.
- Installed and configured by our technician during setup.
- 📶 Router (Wi-Fi Device):
- Provides wireless connectivity across your home or office.
- Supports multiple devices including phones, laptops, TVs, and smart gadgets.
- Comes pre-configured with your network name (SSID) and password.
🎁 Included Equipment Based on Plan Type
| Plan Speed | Equipment Provided | Offer |
|---|---|---|
| 20 Mbps – 40 Mbps | 🎁 Single Band Router + ONT | Free with installation |
| 50 Mbps – 100 Mbps | 🎁 Dual Band Router + ONT | Free with installation |
| Above 100 Mbps | High-performance ONT/Router Combo | Available at discounted price |
| Reinstallation or Relocation | Existing ONT/Router reused | No free replacement |
💡 Free equipment is provided only under ongoing promotional plans or eligible offers.
🔄 If You Already Own a Router
If you already have a router, you can choose to:
- Use your own compatible router (PPPoE support required).
- Let our technician configure it during installation at no extra charge.
However, routers or ONTs not provided by Mahek Broadband are the customer’s responsibility for performance and warranty.
🧾 Ownership & Return Policy
- Devices provided under free offers remain Mahek Broadband’s property unless otherwise stated.
- If service is discontinued or cancelled, customers must return the provided equipment in working condition.
- Damaged, lost, or unreturned devices may incur replacement charges as per model cost.
⚙️ Maintenance & Support
- All routers and ONTs provided by Mahek Broadband are pre-tested and optimized for your plan speed.
- If you face any issue, our technical team offers free configuration and troubleshooting support during your service period.
📞 Need More Details?
For router specifications or ONT compatibility queries, contact our support team:
📞 +91 022 697 18061 | 📱 WhatsApp: +91 8788412303 | ✉ support@mahekbroadband.in
