Yes, Mahek Broadband automatically sends payment and renewal reminders before your plan expiry or due date — so you never lose connectivity.
Our reminder system ensures you’re always informed about your plan validity, renewal date, and balance status in advance.
💠 1️⃣ Automated Renewal Reminders
Before your plan expires, you will automatically receive:
- 📱 SMS Alerts on your registered mobile number
- 💬 WhatsApp Notifications (if enabled)
- 📧 Email Reminder with due date and renewal amount
These reminders are sent 24–48 hours before your plan expiry and again on the day of expiry, to give you enough time to renew your connection without service interruption.
💠 2️⃣ Reminder Details Include
Each renewal message includes:
- Customer Name or ID
- Current Plan Name & Speed
- Expiry Date
- Renewal Amount
- Payment Link or QR Code for instant renewal
💡 If you’re using the Mahek Broadband App, you’ll also receive in-app notifications when your plan is about to end.
💠 3️⃣ How to Renew Instantly
You can renew directly using any of the following methods:
- 🌐 Customer Portal: https://login.mahekbroadband.in
- 📱 Android App: Download Here
- 💳 Razorpay / UPI / Cash / QR Payment
- 💬 Or contact our local support for doorstep payment collection (if available in your area)
💠 4️⃣ Didn’t Receive a Reminder?
If you didn’t receive a payment reminder, please check the following:
- Your mobile number and email ID are updated correctly in your Mahek Broadband account.
- Your SMS / WhatsApp notifications are not muted or blocked.
- Check your spam or promotions folder for email reminders.
If the issue persists, reach out to our billing support to verify your registered details.
💠 5️⃣ Tip: Renew Early to Stay Connected
Renewing your plan a day or two before expiry ensures:
- Zero downtime
- Continuous access to OTT bundles (if applicable)
- No delay in auto-renewal processing during weekends or bank holidays
💠 6️⃣ Contact for Billing Support
📞 +91 022697 18061
📧 support@mahekbroadband.in
📍 Shop No. 2, Balkrishna Apt, Musaji Galli Road, Vasai West – 401201, Maharashtra
🌐 https://mahekbroadband.in
