Can I request duplicate invoices for past months?

Yes! 📄 Mahek Broadband allows you to view, download, or reprint duplicate invoices for any of your past payments directly from the Customer Portal or Android App — anytime, 24×7.
There’s no extra charge for re-downloading old invoices.

💠 1️⃣ How to Download Duplicate Invoices (Step-by-Step)

🖥️ Via Customer Portal

Visit the official portal:
🔗 https://login.mahekbroadband.in
Log in using your Customer ID and Password.
Go to Account → View Payment History.
🔗 Direct Link
You’ll see a complete list of all your past payments.
Click on the Invoice Number for the month you want to download.
The invoice will open in PDF format — you can save or print it instantly.

📱 Via Android App

Open the Mahek Broadband App.
Log in with your registered Customer ID.
Tap on Payments or Invoices section.
Select the month or transaction you want.
Tap Download or View Invoice (PDF).
📲 Download the App Here

💠 2️⃣ What Information Appears on Past Invoices

Each invoice, old or new, includes:

Customer Name / ID
Plan Name and Speed
Invoice Number & Date
GST (CGST + SGST) breakup
Payment Method (UPI / Card / Cash)
Total Paid (inclusive of GST)

All invoices are GST-compliant and legally valid for recordkeeping or business use.

💠 3️⃣ If You Can’t Find an Older Invoice

If your invoice is not showing up in the portal or app:

Double-check that you’re logged in with the same Customer ID used for the payment.
Try checking after a few minutes — older invoices sometimes take time to load.
If still unavailable, contact our billing team to resend it manually.

📧 Email: support@mahekbroadband.in
💬 WhatsApp: +91 8788412303
Provide your:

Customer ID
Payment Date or Month
Amount Paid
Our billing team will resend a duplicate copy within 24 working hours.

💠 4️⃣ Important Notes

Duplicate invoices are free of cost for all customers.
Mahek Broadband retains complete billing records for audit and tax purposes.
Duplicate invoices are identical to originals — there’s no difference in validity or data.

(Ref: Privacy Policy – Payment & Billing Information)

💠 5️⃣ Billing & Invoice Support

📞 +91 022697 18061
📧 support@mahekbroadband.in
📱 Billing & Invoice WhatsApp: +91 8788412303
📍 Shop No. 2, Balkrishna Apt, Musaji Galli Road, Vasai West – 401201, Maharashtra
🌐 https://mahekbroadband.in