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Why is my speed different from what I subscribed to? - Mahek Broadband
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Why is my speed different from what I subscribed to?

Internet speed can sometimes appear slightly lower or vary from your plan speed — and that’s completely normal. ⚙️
Your plan speed reflects the maximum speed available under ideal conditions, but several technical and environmental factors can influence the actual speed you experience.


⚙️ 1. Common Reasons for Speed Variation

ReasonExplanation
Wi-Fi Signal StrengthSpeed may drop if you’re far from the router or using the 2.4 GHz band. Try connecting via LAN cable or 5 GHz Wi-Fi for accurate results.
Device LimitationOlder phones, laptops, or routers may not support higher speeds like 100 Mbps+.
Multiple Devices ConnectedShared usage across multiple users (TVs, mobiles, downloads) divides total available bandwidth.
Peak Usage HoursDuring evening hours (8 PM – 11 PM), heavy network usage in your area may cause slight slowdowns.
Background AppsApps like Google Drive, Netflix, or system updates can consume bandwidth silently.
Testing MethodUsing third-party or distant speed servers may show reduced speed due to longer routing distance.
Wired vs. WirelessLAN cable gives full plan speed; Wi-Fi usually delivers 70–90% depending on signal and interference.

💡 To see your true speed, always test at mahekbroadband.in/speedtesting while connected via LAN or 5 GHz Wi-Fi.


📶 2. Expected Speed Range

Depending on your device and connection type, you can expect approximately:

Connection TypeExpected Speed Range
LAN Cable95–100% of plan speed
5 GHz Wi-Fi85–95% of plan speed
2.4 GHz Wi-Fi60–80% of plan speed

⚙️ Actual speed also depends on your router quality and signal distance.


🧠 3. How to Improve Your Speed

✅ Use Dual Band or Wi-Fi 6 router for high-speed plans.
✅ Keep router in an open, central location.
✅ Disconnect idle devices.
✅ Restart your router once every few days.
✅ Update router firmware regularly.
✅ Avoid placing router near metal or microwave appliances.


🧭 4. When to Contact Support

If your speed remains consistently below your plan rate even after following these tips:

  • Test again using our official link: mahekbroadband.in/speedtesting
  • Take a screenshot of your result
  • Share it with our support team for quick diagnosis and assistance

📞 Need Help Troubleshooting?

📞 +91 022697 18061
support@mahekbroadband.in
🌐 www.mahekbroadband.in