Docs Category: Payment Issues & Refunds
Payment Issues & Refunds
Resolve failed payment, double charge, and refund-related issues — learn how refunds are processed and who to contact for help.
- My payment went through, but my plan didn’t activate — what should I do?
- I made a wrong payment — can I get a refund?
- How long does it take to process a refund?
- I cancelled my plan — will I get my unused amount back?
- What if my payment fails but the amount is deducted from my account?
- Can I transfer payment from one connection to another?
- How can I check the refund status?
- Whom should I contact for billing disputes or corrections?