Docs Category: Troubleshooting
Troubleshooting
Find quick fixes for common issues after installation — router not connecting, slow speed, Wi-Fi signal problems, or setup errors.
- My installation is done but internet is not working — what should I do?
- Router lights are blinking but there is no connection — what could be the issue?
- The installation team left but signal strength is weak — can it be fixed?
- Can you reinstall or check my line if it stops working after a few days?
- What if my device cannot detect the Wi-Fi network after installation?
- How to know if my connection is activated successfully?
- Why is the LOS light red on my ONT or router?
- What should I do if my router keeps disconnecting frequently?
- What should I do if only some devices can connect to Wi-Fi but others can’t?
- Why is my speed slow even after successful installation?